Complaint Letter
词汇：
complain against sb. about sth.投诉......
dissatisfaction with不满于......
put up with / bear / tolerate忍受
awful 糟糕的
poor service糟糕的服务
inconceivable不可思议的
out of one”s expectation令某人大失所望
look into / go into / investigate调查
incident / matter 事件
sanitary situation卫生条件
bad manners 不礼貌
disturbance干扰
nuisance 麻烦事
remedy 补救
solve解决
recurrence再次发生
句型：
1) I am writing to you to complain about ...
2) I am writing to express my dissatisfaction with...
3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...
在线批改作文，<a href=https://www.euzw.net/jiaoshoulanmu/>易优名师作文批改</a>
4) I can hardly bear /tolerate /put up with it any more.
5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
8) We will appreciate your willingness to make up for the loss.[CKQ]
Inquiry Letter
词汇：
inquire about 咨询
seek寻求
obtain 获得
regarding, concerning 关于
provide sb with sth 提供
inform. sb. of sth.通知某人某事
convenience方便
look forward to (doing) sth.盼望...
prompt / immediate 及时的
take into account of sth. / take sth. into account 考虑到...
在线作文批改系统，<a href=https://www.euzW.net/jiaoshoulanmu/>易优名师作文批改</A>
detailed详细的
essential / necessary必要的
grateful / obliged 感激的
appreciation感激
be concerned about... 对...关心
句型：
1) I would like to obtain some information about…
2) I would like some detailed information on / about...
3) I am an overseas student who lives /studies in...
4) I am writing to you in the hope that I may obtain...
5) I wonder if there is a tennis club available.
6) I would be much obliged to you if you could let me know the procedures I have to go through.
7) Your prompt and favorable attention to my inquiry would be highly appreciated.
8) I am looking forward to a favorable reply at your earliest convenience.[CKQ]
Thank-you Letter
词汇：
appreciate感激
convey / express one”s appreciation表示感激
cordial衷心的
中小学语文阅读写作培训课程推荐，<a https://www.Euzw.net/minifOrm/type_1.html>中小学语文阅读写作培训</a>
beyond words难以言表
courtesy礼貌
generosity慷慨
grateful感谢
gratitude感激之情
hospitality好客
moved感动
timely及时的
句型：
1) I take this opportunity to express to you my deep appreciation for the kind assistance you rendered me.
2) I wish there were a better word than “thanks” to express my appreciation for you generous help.
3) My appreciation to you for your generous help is beyond words. I wish I could repay it one day.
4) Please accept my most cordial thanks for your timely help, which I will always remember.
5) Thank you from the bottom of my heart for your kind help.
重点单词 查看全部解释
hospitality [.hɔspi'tæliti] 想一想再看
n. 好客，殷勤，酒店管理
联想记忆 X 单词hospitality 联想记忆：
中小学生作文投稿，中小学生作文点评与打分系统，<a href=https://wwW.euzW.net/jiaOshoulanmu/>易优作文批改</A>
hospit客人+ality表名词，“状态，性质”→好客
detailed [di'teild] 想一想再看
adj. 详细的
solve [sɔlv] 想一想再看
v. 解决，解答
courtesy ['kə:tisi] 想一想再看
n. 礼貌，好意，恩惠
generosity [.dʒenə'rɔsiti] 想一想再看
n. 慷慨，大方
联想记忆 X 单词generosity 联想记忆：
gener产生+osity表名词，ose+ity组成，表示“多…的状态”→慷慨
favorable ['feivərəbl] 想一想再看
adj. 有利的，赞许的，良好的，顺利的，偏袒的
convey [kən'vei] 想一想再看
vt. 传达，表达，运输，转移
vt.
联想记忆 X 单词convey 联想记忆：
con共同，vey道路－用道路运输 在线作文批改系统，<a href=https://www.euzW.net/jiaoshoulanmu/>易优名师作文批改</A>
obtain [əb'tein] 想一想再看
vt. 获得，得到
vi. 通用，流行，存在
prompt [prɔmpt] 想一想再看
adj. 迅速的，敏捷的，立刻的
vt. 激起
tolerate ['tɔləreit] 想一想再看
vt. 容忍，忍受
