Part A 应用文：
话题一：投诉信
预测题目：
Direction: You have bought a mobile phone from an ecommerce onlinestore recently, but you found something wrong with it. Write a letter to Mr.Smith, the director of the consumer associations to
1) make a complaint, and
2) provide reasons for yourcomplaint.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use Li Minginstead.
Do not write the address. (10 points)
核心词汇：
disappointment (about), solve ( the problem), remedial measures,enhance (service), prevent, recurrence
